Lousy internet for past week or so

[colleen]

I have had a speed test ready to go for over a week. I wonder if it's right that Cervantino has something to do with it. Hope so. I'd get a signal that the connection had timed out and go run speed test and it was 4.8-5.14 so shouldn't have been a problem. You think that maybe it actually had stopped for that short time before I ran the test? Well, we'll see. At one point about 2 weeks ago it went out completely some time in the afternoon. I called Telmex and waited 40 min for an English speaker. She wasn't good at English nor was she good at figuring out the problem. Her solution was that I should unplug the router and plug it in at another electrical outlet. Yeah, maybe the electricity is different and more compatible w/ internet a few feet away. I got a new router even tho the internet came back the next morning, magically. I'd like to hear more about the other company. I was bitching yesterday about some guys putting up cables, but maybe it was them. So tell me more about MegaCable. Thanks