Debit card fraud follow-up
04-15-2012, 11:24 AM,
#1
Debit card fraud follow-up
Several members have asked for further details re a compromise on my U.S. bank account via fraudulent card use in Gto.
I have pretty much concluded that information from my debit card was taken while I used the teller machine at Scotiabank's Cinco de Mayo location. At 8 a.m., I used my card to withdraw some money from an account at a credit union in Houston. Bank records show that at 9:06, an hour and six minutes after my withdrawal, someone managed to clean out the remainder of my account using the same machine. I would guess that the advice would be to check before typing any information if there is a plastic attachment or cover on the keyboard. That's only one theory as to how my account was compromised.
Raquelita asked that I share my credit union's response. I was asked to file a police report and send a copy of it along with a form downloaded from the credit union, and the debit card, cut in half. I was informed that, after an investigation by the credit union's insurer, the amount of money stolen, minus 50 dollars, would be redeposited into my account and a new debit card sent to me. The whole process takes about 30 days.
There's always somebody who would like to have your money, so be careful...especially with the auto tellers.
04-15-2012, 05:01 PM,
#2
RE: Debit card fraud follow-up
Thanks Gary. Sorry this happened to you but perhaps your information will save another.
04-15-2012, 11:31 PM,
#3
RE: Debit card fraud follow-up
Could you clarify the location of this ATM machine. I am not familiar with a "Cinco de Mayo location".

Thanks.


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