internet service advice

[DonaldW]

If you have a Telmex "Infinitum Technicolor" modem/router, you can check your errors via this link:

http://192.168.1.254/dslinfo.lp?be=0&l0=3&l1=0

To login, use the ID: Telmex and the PW is the same as your Internet password (to access your wi-fi)

At the bottom of this page, Home > Diagnostics > DSL Stats

Generic Info

DSL Status : Up
Type : ADSL2+ Annex A
Uptime : 2 days 15 hours 17 mins 4 secs
Downstream Upstream
Payload Rate : 6010 Kbps 766 Kbps
Attenuation : 19 dB 12 dB
Noise margin : 16.8 dB 18.2 dB
Output Power : 18.7 dBm 12.1 dBm

Look for you Payload rate, in this case very good for a package advertized at 5000K (5M) down and 500K up.

Look then at the bottom of the page to ensure you have had no or little errors. If you are experiencing a lot of errors, you need to engage Telmex to resolve them:

Other Statistics

Current 15 Mins 24 Hours Total
Loss of Signal : 0 0 0 0
Loss of Frame : 0 0 0 0
Loss of Power : 0 0 0 0
Error second : 0 0 0 0
Severly Error second : 0 0 0 0
Code Violations : 0 0 0 0