TelMex worldwide free. Too good to be true?

[colleen]

Consider when you think about the packages, that the internet speed is different. I was in the office with a friend who was setting up service and was told that the $399 pkg has speeds up to 3Mbps. $599 is upposed to be 5Mbps. I was having trouble and getting only 1.6 which was awful and when it fell to 1.1 I couldn't do much on the internet. At the office, the same woman gave me a bunch of BS about calling the 800#. i talked to the Jefa and she did something on line and then gave me a # for the repair. When I got home, the speed was up, just from whatever she did. I got very good service from the man who arrived later in the afternoon. He said that from Presa to us, Arquitectos in Pastita, we have problems all the time. He thinks the other type, what's it called, some kind of virtual something without cables, I guess is supposed to be coming to us. Well, until it arrives, he says he does this job every day for someone else. He was incredibly thorough and didn't treat me like an idiot. He called from somewhere on the road and asked what my speed was, a couple of times. Good job and I have his #. I suspect the upgrade will be a long time coming.

Our phone bill showed all the calls we made and what they used to cost and then all zeros on the front of the bill. Thank you Carlos Slim. I hope it lasts awhile.